Privacy Policy
Privacy Protection
We understand that the privacy of visitors to this website is important. This Privacy Policy describes how we collect, use, and share information when you use our services through the website www.krk-houses.com (hereinafter referred to as "KH").
By accessing, using, or providing personal data to KH, you agree that your data will be processed in accordance with this Privacy Policy. It is important to us that your personal data is processed in a manner that complies with the principles and requirements of the EUROPEAN PARLIAMENT AND COUNCIL REGULATION (EU) 2016/679 of April 27, 2016, on the protection of natural persons with regard to the processing of personal data.
Information We Collect
Personal Information You Provide
When you use www.krk-houses.com, communicate with our support team, send us an email, or post content on our blog, you provide us with information that we collect.
When creating an account on www.krk-houses.com, we may ask for mandatory personal information such as your name, surname, email, and phone number ("basic information") and optional information such as gender, date of birth, or postal address.
By providing this information, you consent to its collection, use, disclosure, and storage in accordance with our Terms of Use and this Privacy Policy.
Guest Registration at Krk Houses
Currently, guest registration is done by photographing an identity document using a mobile phone. Subsequently, the data from the document is scanned and entered into the registration system of the relevant Croatian Tourist Board.
All photos of identity documents will be deleted from mobile phones within 14 days after the end of the stay at Krk Houses.
Information We May Collect
We use technologies and services such as Google, which may collect, for example:
Non-personal information may be used for advertising, measurement, and statistical purposes to optimize the functionality of www.krk-houses.com and provide content tailored to your interests.
More information about Google's practices can be found at: http://www.google.com/policies/privacy/partners/
Cookies
A cookie is a small text string that often contains an anonymous identifier. A cookie is sent to your web browser on our website and stored on your hard drive.
Cookies are necessary for the proper functioning of this website. We use them to store information about your current session and to provide secure login. Cookies do not contain sensitive data that could potentially be misused.
Use of Your Personal Information
How We Share Information
With Third-Party Partners and Customers
We work with third-party companies that help us provide and improve our services or offer services related to our products. When booking or ordering a service, basic information (name, email, phone) is provided to service providers to verify and confirm the reservation. Providers may contact you to provide additional information regarding the booking.
With Croatian Government Authorities
Immediately upon providing the service (check-in), we are obliged to provide the Croatian authorities with information about all persons who received the service, including: name, address, date of birth, place of birth, permanent residence, and nationality.
With the Public
Your data (name, address, and others) is not shared publicly.
How I Can Manage or Delete My Information
Information you provide by using www.krk-houses.com cannot be managed through our website.
Data is stored as long as necessary to provide products and services. Account-related information will be retained until the account is deleted or no longer needed.
Information provided to Croatian authorities remains permanently stored in their database beyond our control.
Tracking
We use Google Analytics services to track and collect information in aggregate form to analyze trends, manage websites, track user movements, and collect demographic information.
Security of Your Information
The security of personal information is a high priority for www.krk-houses.com. Our services and all related data are secured with technical, administrative, and physical measures against loss, unauthorized access, modification, misuse, destruction, and improper disclosure.
We cannot guarantee 100% security of data transmission or storage systems. If you have questions about security, contact us at info@krk-houses.com.
Changes to This Policy
This Privacy Policy may change from time to time.
Last revised: May 1, 2025
Contact
Questions or requests regarding this Privacy Policy can be addressed to info@krk-houses.com